FITHRI WULANDARI; DIDI AHDIAT; SUDRAJAT; HANIFATUL RISKIYAI; FAEDAH NURYANINGSYIH. Pengaruh Penggunaan Chatbot Dalam Customer Service Terhadap Loyalitas Pelanggan Pada Perusahaan Telkomsel. Prosiding Seminar SeNTIK, [S. l.], v. 7, n. 1, p. 432–437, 2023. Disponível em: https://ejournal.jak-stik.ac.id/index.php/sentik/article/view/3429. Acesso em: 10 may. 2024.