AGUS WAHYUDIN; BHETA AGUS WARDIJONO; AQWAM ROSADI KARDIAN. TINJAUAN PENGGUNAAN SERVICE DESK DI XYZ DENGAN MENGGUNAKAN ITILv3 SERVICE OPERATION. Prosiding Seminar SeNTIK, [S. l.], v. 5, n. 1, p. 357–369, 2021. Disponível em: https://ejournal.jak-stik.ac.id/index.php/sentik/article/view/3262. Acesso em: 4 may. 2024.