KURNIAWATI, W.; HARIYANTO , H.; HENDAJANI, F. Optimalisasi IT Service Management dengan ITIL V3 pada Sistem Gudang Manufaktur Kosmetik. Prosiding Seminar SeNTIK, [S. l.], v. 8, n. 1, p. 411–415, 2024. Disponível em: https://ejournal.jak-stik.ac.id/index.php/sentik/article/view/3745. Acesso em: 22 oct. 2025.